SHIPPING + RETURN POLICY

Thank you for shopping with Pretty Kitty!  We appreciate your support and are committed to getting your self-care essentials to you as quickly and safely as possible.

Order Processing

All orders are typically processed within 1–3 business days (Monday–Friday), excluding weekends and holidays.

Orders placed on weekends or holidays will begin processing on the next business day.

Please allow additional processing time during high-volume periods, special promotions, and holidays. We will communicate any significant delays.

Shipping Rates & Delivery

We currently offer standard domestic shipping for $9.99, with an estimated delivery time of 3–5 business days after your order ships.

Please note that processing time and shipping transit time are separate.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information to follow your package.

Shipping Delays

All shipping times are estimates and may vary due to weather conditions, carrier delays, holidays, or circumstances beyond our control.

Thank you for choosing Pretty Kitty and supporting our business! 

RETURN POLICY

Due to the nature of our products we sell, ALL SALES ARE FINAL. Every purchase made is non refundable and non exchangeable. Once an order is placed, we are not able to cancel it.